Frequently Asked Questions
Quick answers to common questions
How do I create an account?
Click Register, fill in your details, and verify your email. You must be at least 18 years old.
How do I deposit?
Log in, go to Dashboard → Deposit. We accept only cryptocurrency. All deposits are processed through NowPayments—choose your preferred crypto (Bitcoin, Ethereum, USDT, etc.) and follow the instructions.
How long do withdrawals take?
Withdrawals are processed in cryptocurrency via NowPayments. Processing times depend on blockchain confirmation. First-time withdrawals may require verification (KYC). We aim to process withdrawals as quickly as possible.
Is PlaysonBets licensed?
Yes. PlaysonBets is licensed and regulated across multiple jurisdictions, including the UK Gambling Commission, Spelinspektionen (Sweden), AGCO (Ontario) and PAGCOR (Philippines). This guarantees fair play, secure payments, and user protection. You can review every authority and verify each license on our Licenses & Certifications page.
How can I contact support?
Email info@playsonbets.com, call +31 6-72029797, or use our live chat (available 24/7). Visit our Contact page for details.
How do I set deposit limits?
In your account settings, you can set daily, weekly, or monthly deposit limits. We also offer self-exclusion options for responsible gambling.
What if I have a complaint?
Contact us first at info@playsonbets.com. If unresolved, you may escalate to the UK Gambling Commission or your local licensing authority.